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Content is prepared and organised under the Ski Run Concept:

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Easiest terrain most suitable for beginners (-3 years experience)

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More difficult or intermediate terrain (3-9 years experience)

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Most difficult or advanced terrain for experts (10+ years' experience)

Agenda

Wednesday 13 Nov

8:00 am - 8:45 am

(45 mins)

Registration opens + Invitation-Only Procurement Breakfast Round Tables

(Hyde Park Room and Phillip Room)

An opportunity for closed-door networking and discussion of key topics at Buyer-only forums (multiple table topics - choose two and share best practice).

8:45 am - 9:00 am

(15 mins)

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Welcome from the Hosts

Main Stage

Acknowledgement of Country

 

Welcome, Introduction and Housekeeping

​Event hosts:​​​​​​​

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Joanne Taylor

Oliver Tams

Procurement Expert

Executive Director of ATMC 

8:50 am - 9:25 am

(35 mins)

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Keynote Q&A: Qantas Outlook

​Main Stage

Probing the strategic mix Qantas is navigating domestically and abroad.

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Cam Wallace

Peter Harbison

Chief Executive Officer, 

Qantas International and Freight

Chairman,

Greener Airlines

Takeaway – Learnings

  • How the national carrier is adapting its strategy on network, pricing, content and the environment

Olivia Walker

Editor in Chief

Dan Mitchell

Assistant Manager

Noah Patterson

Programming Editor

Tess Anderson

Art Director

9:30 am - 10:05 am

(35 mins)

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The global and local corporate travel outlook: GBTA, BTA and ATMC 

​Main Stage

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  • International: State of the Industry - Latest GBTA Business Travel Intelligence

  • Content Fragmentation: BTA white paper

  • Local: Understanding the true value of the TMC as a one-stop shop in the centre of a travel program vs the ‘best-in-breed’ approach

 

Host & Overview: Festive Road, Head of Performance, Mike Orchard​

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Mike Orchard

Catherine Logan

Tass Messinis

Clive Wratten

Head of Performance, 

Festive Road

Regional SVP - EMEA and APAC, Global Business Travel Association

Chairperson,

Association of Travel Management Companies

CEO,

Business Travel

Association

Takeaway – Learnings

  • Vital global and national insights on the health of the managed travel industry as a whole

  • What is the new TMC value proposition?

  • Answers to whether the industry is getting back to ‘normality’ of pricing and staff resourcing following big increases in travel costs over the past few years

  • How to drive visibility of the value of travel to organisations so that it is seen as a strategic asset and not just a cost to be managed down?

  • ROI of trips - how policy can drive up ROI?

Download Presentation:

10:30 am - 11:15 am

(45 mins)

Extended Coffee Break: Networking & Business Travel SHOWcase

Foyer/Expo

Meet, mingle and visit our Industry Solutions Showcase. 

Takeaway – Learnings​

  •  Meet existing and potential new suppliers for your travel program

10:05 am - 10:30 am

(35 mins)

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Keynote: Technology that’s changing the game

​Main Stage

  • What is new today and available? Real, practical impacts on workflows today

  • AI today and being delivered and what is coming tomorrow

  • What is the value today in the travel program versus what exciting new initiatives are coming down the line.

  • What are the best new solutions I should be thinking about my travel program of tomorrow

  • Where does Blockchain, Airline Retailing and AI sit in-program today versus tomorrow?

  • What other disruptive technologies are touching down?

 

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Pratik Modi

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Takeaway – Learnings

  • What to plan and be confident in recommending to my travel program as a direct benefit for tomorrow.

VP, Engineering

Amex GBT 

Download Presentation:

11:15 am - 11:45 am

(30 mins)

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SEMINAR 1:  Actionable Data & Intel for your travel program 

Main Stage

  • A fast-moving series of updates on rates and trends in Air, Hotel and land transportation.

  • What are the business travel hot spots for 2025?

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Felicity Burke

Jim Crowder

General Manager,

FCM Consulting

Strategic Sales Director - APAC,

Enterprise Holdings

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Takeaway – Learnings

  • Wrap of 2024 movements and 2025 predictions on prices/rates, to benchmark against the performance of your program

  • What are the hot growth markets for Australian exporters (where is Austrade focused?), that will drive volumes and rates

Download Presentation:

11:15 am - 11:45 am

(30 mins)

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SEMINAR 2: SUPPLIERS ONLY - Working with travel managers and procurement

Venue TBC

Sharing insights and advice to TMC and other travel related sellers. How to prepare for a tender, how to engage with the buyer and deliver a meaningful response + presentation if short-listed.

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Richard Savva

Founder

Changing Times

 

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Takeaway – Learnings

  • Position the suppliers to understand the mind of the buyer and propose services that are fit-for-purpose in today’s world

Download Presentation:

11:15 am - 11:45 am

(30 mins)

SEMINAR 3: BUYERS ONLY - Procurement Fundamentals for today’s market

Venue TBC

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TMC Sourcing – 5 quick steps for sourcing the best-matched partnership.

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Andrew Menkes

Founder & CEO

Partnership Travel Consulting

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Virginia Fitzpatrick

Director

Partnership Travel Consulting

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Jennifer Barclay

Procurement Champion

ACTS

​Takeaway – Learnings

  • Preparing for the new changes to the travel program through key partnerships and value of the TMC in that relationship.

  • What moves to customer actions and what remains as a key supply TMC Service.

Download Presentation:

11:45 am - 12:15 pm

(30 mins)

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SEMINAR 4: Expert Keynote: Aviation Outlook​​​​​

​​​​The Aviation White Paper, Sydney Slots and Airline strategy unpacked.​​​​​

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Peter Harbison

Chairman,

Greener Airlines

Download Presentation:

11:45 am - 12:15 pm

(30 mins)

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SEMINAR 5: Crisis management & Disaster resilience

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Travel risk experts take us through a medical evacuation and security scenario, to demonstrate:

  • How to mitigate harm

  • How to have plans in place to de-escalate risk

  • Ensuring traveller well-being before you travel

  • Rectification actions – emergency response procedures and traveller management risk procedures

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Global Chief Medical Officer

​World Travel Protection

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Rodger Cook

General Manager – Global Security Services

World Travel Protection

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Dr Derrick Tin

​Takeaway – Learnings

  • Showcases the impact of proactive vs reactive crisis management

  • Shares actionable frameworks to implement a comprehensive travel risk management program

  • Provides business case for audience members to takeaway and present to their c-suite on the importance of investing in disaster resilience

Download Presentation:

11:45 am - 12:15 pm

(30 mins)

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SEMINAR 6: 101 on Cyber Risk / Security​

 

​An introductory session focusing on Cyber Risk / Security and how it relates to managing travel within organisations.

  • An introductory session focusing on Cyber Risk / Security and how it relates to managing travel within organisations.

  • Why cyber risk should be a top priority for procurement teams

  • How cyber security issues arise

  • Strategies to minimise risk operationally and contractually

  • Essential steps procurement teams can take to ensure vendor compliance

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Simon Crunden

Founder,

NuTrip

Takeaway – Learnings

  • Enhance your practical understanding of cyber risk in travel management!

Download Presentation:

12:15 pm - 12:45 pm

(30 mins)

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SEMINAR 7: Putting the ‘G’ into ‘ESG’:

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  • G versus E versus S?

  • G means different things in different places: local or global approach?

  • Why G may be the greater risk

  • G: impact on reputations/brands/consumer loyalty

  • G for consumers, for customers, for suppliers and for procurement policies

  • Selecting suppliers: tips, trends and troubleshooting

  • Greenwashing, bluewashing and greenhushing : recent developments and relationship to G

  • Board and director investigations, prosecutions and class actions/litigation

  • Scenario

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Alan Polivnick

Partner,

Watson Farley Williams

Download Presentation:

12:15 pm 12:45 pm

(30 mins)

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SEMINAR 8: Where is Business Travel headed to next?

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James Hogben

Senior Program Manager, Global Strategy & Programs APAC

SAP Concur

A curated view of the recently published Wakefield Global Business travel survey.

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Takeaway – Learnings

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  • Learn what is top of mind for business travellers as they consider what travel means to them

  • Understand peoples comfort levels with AI and where this fits within the “perfect” business trip

  • What do Travel Managers think of the environment in which they work and what is top of mind

Download Presentation:

12:15 pm 12:45 pm

(30 mins)

SEMINAR 9: The Fundamentals of Travel Distribution

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  • Modern Airline Retailing, why?

  • Airline Retailing State of Play

  • Industry success stories

  • Corporate travel challenges​​​​​

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Takeaway – Learnings

- Your glossary of key terms used in the industry

- Future of air ticket purchasing for buyers and industry

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Timmo Rol

TR Advisory

Download Presentation:

13:45 pm - 14:25 pm

(40 mins)

Strategies and Guidelines for developing a sustainable travel program

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Tips for understanding your carbon footprint - now and future.

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  • Suggestions for planning and designing a sustainable travel program

  • Practical ways to implement your sustainable travel program and policy

  • Guidelines for sourcing and selecting sustainable suppliers

  • Inspiration to move forward with a measurable program

 

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Sandeep Shastri

Anna Marshall

Paul Rogers

Peter Harbison

Brett Giddings

Senior Director

Southeast Asia,

Sabre

Sustainability Manager

Orbit World Travel AU/NZ

Asia-Pacific Program and Engagement Leader,

EY

Chairman,

Greener Airlines

Head of Digital Solutions

TEM

Takeaway – Learnings

  • Implementing a practical program that meets both the demands of the organisation, the travellers and its overall commitments to delivering sustainable results for the business

  • Understanding what SAF and its value in travel program or its supplier is.

12:45 pm - 13:45 pm

(1 hour)

Lunch

Foyer/Expo

Mix, mingle and visit our Industry Solutions Showcase

 

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14:30 pm - 15:10 pm

(40 mins)

SEMINAR 10: RISK: Rising geopolitical risks: Rising geopolitical and health risks

Grand Ballroom 1

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We’ll discuss the increasing risks to travel, and how the global operational environment presents more friction, uncertainty, chaos, and danger:

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  • Geopolitical factors such as the rise of non-state actors, changing alliances, and political extremism

  • Increased competition for resources and a confusing information ecosystem that amplify risks

  • Managing interconnected risks and detecting important signals in a complex landscape

  • The current health landscape and what you should be mindful of in the future.

 

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James Robertson

Dr. Jane Muir

Ian Allsop

Security Director for Australasia

International SOS

Senior Medical Director

International SOS

Partnerships Director

International SOS

Download Presentation:

14:30 pm - 15:10 pm

(40 mins)

SEMINAR 11: CONTENT - Airline Retailing Uncovered

Hyde Park Room

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  • Reasons behind Modern Airline Retailing and Offer and Order Management

  • TMC challenges

  • Future of Retailing

  • Corporate Travel opportunities

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Takeaway – Learning

  • Lessons learnt globally, but what’s happening locally in Australia?

  • How to navigate the travel industry's disruptive changes

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Timmo Rol

TR Consulting

Download Presentation:

14:30 pm - 15:10 pm

(40 mins)

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SEMINAR 12: PAY & EXPENSE - The Key Principles of Payments and Expense Management

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  • Embedding the right card payment program in your travel program

  • What is a valuable payment solution and its impact on managing costs, travel policy and assisting travellers?

  • What data capacities do payment solutions have and how can a travel program harness the benefits

  • At the conclusion of the trip, what remains is matching bookings to actuals.

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Allan Leibowitz

Jon Webster

Sharon Nouh

business travel BUZZZ

Head of Advisory

Festive Road

CEO

ProSpend

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Takeaway – Learnings

  • The ability to check the performance of your program against what is best in market and / or having gained the knowledge to improve the current performance of your travel program by harnessing the power of payment product.

  • What are the new efficiencies and opportunities in managing expenses going forward

14:30 pm - 15:10 pm

(40 mins)

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SEMINAR 13: FIFO - Serving the Resources & Construction Industry

Grand Ballroom 2

  • Where is the mining & resources sector today as a buying community?

  • Rex and the future of airline competition in Australia.

  • Future evolution of air services to resources hot spots

  • What impact will eVTOLs have - and when?​

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Joanne Taylor

Kathy Larkan

David Orszaczky

Procurement Expert

Global Head of Mining

& Resources

ATPI Ltd

Founder & Director,

Gain Stage Advisory

15:15 pm - 16:00 pm

(45 mins)

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SEMINAR 14: Making the most of the new era of business travel

Ballroom 1

  • Business travel is back, and it’s more cost-effective for businesses, and flexible and user-friendly for travellers, than ever before

  • Partnerships and integrations are powering this evolution, and increased collaboration will continue to power corporate travel’s future

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 Kurt Knackstedt

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Head of Sales - Pacific

Avis Budget Group

Wayne Nagle

Director Procurement 
Consulting & Supplier Solutions

HRS

Sarah Forsterling

Country Manager

Uber for Business

​​​​​​​​​​​​​​​​​​​Takeaway – Learnings

  • How the industry has evolved to support tighter budgets, and travellers who expect a seamless and flexible experience wherever they need to go, and however they are travelling

  • How taking advantage of your travel providers’ partnerships, whether that enables automatic expensing or air mile rewards, can boost traveller satisfaction and overall ROI

  • Driving critical solutions: how the industry is rapidly innovating to provide customers with high-quality actionable, transparent data, and options that empower a more sustainable corporate travel sector

15:15 pm - 16:00 pm

(45 mins)

SEMINAR 14: DATA: Less is more?

Grand Ballroom 2

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  • Understanding the value of data within the travel program

  • Procurement teams tend to focus on savings, however, the needs of organisations are a lot broader and it would be good to address how they might go about meeting these needs.

  • What do organisations need to think about to help them consolidate their data?

 

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Takeaway – Learnings

  • Overcoming the frustrations of having access to a lot of data, but most of it being useless

  • How to consolidate data to get information to various stakeholders, including procurement, human resources, finance, sustainability and risk.

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Simon Crunden

Founder,

NuTrip

Download Presentation:

15:15 pm - 16:00 pm

(45 mins)

SEMINAR 15: Policy, Risk & Pre-trip Approvals

Hyde Park Room

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  • At a grassroots level, how can you implement strategies for managing pre-trip approvals for your policies, without the need for major investments in technology, time and people resources.

  • What are the optimal products already available?

  • Risk round-up: putting it in perspective​​​​​​​​

 

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Takeaway – Learnings

- The ability to understand what tools and which suppliers are best placed to assist in moving forward with changes in the market

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Allan Leibowitz

Business Travel Buzzz

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Susan Enners 

APAC Sales Director

Magnatech

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Steven Morrow

Senior Partner Account Manager

Amadeus

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Karen McGilvray

General Manager NSW & ACT

Corporate Travel Management

Download Presentation:

15:30 pm - 16:00 pm

(30 mins)

Coffee Break

Foyer/Expo

Mix, mingle and visit our Industry Solutions Showcase

 

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15:15 pm - 16:00 pm

(45 mins)

SEMINAR 16: PAY - Innovative payment and tech solutions

Philip Room

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  • Putting it all together: Wallets, VPNs, Cyber, and Personal IDs, Blockchain, loyalty and Crypto

  • Latest updates from the Fintech world

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Kevin Butler

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Chief Product Officer

Zenith Payments

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Paul Apolony

Head of Commercial

Digizoo

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Grant Johnstone 

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Internationally experienced executive leader

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Danielle Russom

Vice President of SME Asia Pacific, American Express Global Business Travel

16:00pm - 16:30pm

(30 mins)

Coffee Break

Foyer/Expo

Mix, mingle and visit our Industry Solutions Showcase

16:30pm - 16:35

(10 mins)

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Welcome Back & Prize Draws

Main Stage

Co-Hosts - Welcome back & Prizes on screen

16:35 pm - 16:55 pm

(30 mins)

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Keynote: Virgin Australia Fireside Conversation

Main Stage

Virgin Australia's CEO Jayne Hrdlicka in conversation with Peter Harbison.

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Jayne Hrdlicka 

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Peter Harbison

CEO

Virgin Australia

Chairman,

Greener Airlines

16:55pm - 17:20 pm

(25 mins)

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Keynote: An International Wrap of Travel Program Change

Main Stage

A timely viewpoint hot-on-the-heels of the US elections and American Airlines’ NDC strategy in the marketplace.

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Andy Menkes 

Founder & CEO

Partnership Travel Consulting,

Takeaway – Learnings

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  • What's around the corner in travel program management in Europe and North America - and how it WILL affect your program here in Australia.

  • Understanding the fragmentation of content. How can the airlines create parity amongst suppliers - and how can TMCs explain the difference?

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Download Presentation:

17:25pm - 17:30 pm

5 Mins

Major Prize Draw

Main Stage

Major prize draw and the announcement of ACTS 2025 date and venue

17:30 pm - 19:30 pm

2 Hours)

Networking Reception 

Foyer/Expo

Catch up and network at our gala closing Cocktail Reception.​​​

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An annual Conference and Expo Proudly presented Greener Airlines Ltd, in partnership with the Association of Travel Management Companies (ATMC) and the Global Business Travel Association (GBTA).

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