Content is prepared and organised under the Ski Run Concept:

Easiest terrain most suitable for beginners (-3 years experience)

More difficult or intermediate terrain (3-9 years experience)

Most difficult or advanced terrain for experts (10+ years' experience)
Agenda
Wednesday 13 Nov
8:00 am - 8:45 am
(45 mins)
Registration opens + Invitation-Only Procurement Breakfast Round Tables
(Hyde Park Room and Phillip Room)
An opportunity for closed-door networking and discussion of key topics at Buyer-only forums (multiple table topics - choose two and share best practice).
8:45 am - 9:00 am
(15 mins)

Welcome from the Hosts
Main Stage
Acknowledgement of Country
Welcome, Introduction and Housekeeping
​Event hosts:​​​​​​​


Joanne Taylor
Oliver Tams
Procurement Expert
Executive Director of ATMC
8:50 am - 9:25 am
(35 mins)

Keynote Q&A: Qantas Outlook
​Main Stage
Probing the strategic mix Qantas is navigating domestically and abroad.


Cam Wallace
Peter Harbison
Chief Executive Officer,
Qantas International and Freight
Chairman,
Greener Airlines
Takeaway – Learnings
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How the national carrier is adapting its strategy on network, pricing, content and the environment

Olivia Walker
Editor in Chief

Dan Mitchell
Assistant Manager
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Noah Patterson
Programming Editor
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Tess Anderson
Art Director
9:30 am - 10:05 am
(35 mins)

The global and local corporate travel outlook: GBTA, BTA and ATMC
​Main Stage
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International: State of the Industry - Latest GBTA Business Travel Intelligence
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Content Fragmentation: BTA white paper
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Local: Understanding the true value of the TMC as a one-stop shop in the centre of a travel program vs the ‘best-in-breed’ approach
Host & Overview: Festive Road, Head of Performance, Mike Orchard​
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Mike Orchard
Catherine Logan
Tass Messinis
Clive Wratten
Head of Performance,
Festive Road
Regional SVP - EMEA and APAC, Global Business Travel Association
Chairperson,
Association of Travel Management Companies
CEO,
Business Travel
Association
Takeaway – Learnings
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Vital global and national insights on the health of the managed travel industry as a whole
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What is the new TMC value proposition?
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Answers to whether the industry is getting back to ‘normality’ of pricing and staff resourcing following big increases in travel costs over the past few years
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How to drive visibility of the value of travel to organisations so that it is seen as a strategic asset and not just a cost to be managed down?
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ROI of trips - how policy can drive up ROI?
Download Presentation:
10:30 am - 11:15 am
(45 mins)
Extended Coffee Break: Networking & Business Travel SHOWcase
Foyer/Expo
Meet, mingle and visit our Industry Solutions Showcase.
Takeaway – Learnings​
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Meet existing and potential new suppliers for your travel program
10:05 am - 10:30 am
(35 mins)

Keynote: Technology that’s changing the game
​Main Stage
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What is new today and available? Real, practical impacts on workflows today
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AI today and being delivered and what is coming tomorrow
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What is the value today in the travel program versus what exciting new initiatives are coming down the line.
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What are the best new solutions I should be thinking about my travel program of tomorrow
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Where does Blockchain, Airline Retailing and AI sit in-program today versus tomorrow?
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What other disruptive technologies are touching down?
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Pratik Modi
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Takeaway – Learnings
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What to plan and be confident in recommending to my travel program as a direct benefit for tomorrow.
VP, Engineering
Amex GBT
Download Presentation:
11:15 am - 11:45 am
(30 mins)

SEMINAR 1: Actionable Data & Intel for your travel program
Main Stage
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A fast-moving series of updates on rates and trends in Air, Hotel and land transportation.
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What are the business travel hot spots for 2025?
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Felicity Burke
Jim Crowder
General Manager,
FCM Consulting
Strategic Sales Director - APAC,
Enterprise Holdings
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Takeaway – Learnings
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Wrap of 2024 movements and 2025 predictions on prices/rates, to benchmark against the performance of your program
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What are the hot growth markets for Australian exporters (where is Austrade focused?), that will drive volumes and rates
Download Presentation:
11:15 am - 11:45 am
(30 mins)


SEMINAR 2: SUPPLIERS ONLY - Working with travel managers and procurement
Venue TBC
Sharing insights and advice to TMC and other travel related sellers. How to prepare for a tender, how to engage with the buyer and deliver a meaningful response + presentation if short-listed.

Richard Savva
Founder
Changing Times
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Takeaway – Learnings
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Position the suppliers to understand the mind of the buyer and propose services that are fit-for-purpose in today’s world
Download Presentation:
11:15 am - 11:45 am
(30 mins)
SEMINAR 3: BUYERS ONLY - Procurement Fundamentals for today’s market
Venue TBC

TMC Sourcing – 5 quick steps for sourcing the best-matched partnership.
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Andrew Menkes
Founder & CEO
Partnership Travel Consulting

Virginia Fitzpatrick
Director
Partnership Travel Consulting

Jennifer Barclay
Procurement Champion
ACTS
​Takeaway – Learnings
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Preparing for the new changes to the travel program through key partnerships and value of the TMC in that relationship.
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What moves to customer actions and what remains as a key supply TMC Service.
Download Presentation:
11:45 am - 12:15 pm
(30 mins)

SEMINAR 5: Crisis management & Disaster resilience
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Travel risk experts take us through a medical evacuation and security scenario, to demonstrate:
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How to mitigate harm
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How to have plans in place to de-escalate risk
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Ensuring traveller well-being before you travel
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Rectification actions – emergency response procedures and traveller management risk procedures
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Global Chief Medical Officer
​World Travel Protection

Rodger Cook
General Manager – Global Security Services
World Travel Protection

Dr Derrick Tin
​Takeaway – Learnings
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Showcases the impact of proactive vs reactive crisis management
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Shares actionable frameworks to implement a comprehensive travel risk management program
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Provides business case for audience members to takeaway and present to their c-suite on the importance of investing in disaster resilience
Download Presentation:
11:45 am - 12:15 pm
(30 mins)

SEMINAR 6: 101 on Cyber Risk / Security​
​An introductory session focusing on Cyber Risk / Security and how it relates to managing travel within organisations.
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An introductory session focusing on Cyber Risk / Security and how it relates to managing travel within organisations.
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Why cyber risk should be a top priority for procurement teams
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How cyber security issues arise
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Strategies to minimise risk operationally and contractually
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Essential steps procurement teams can take to ensure vendor compliance

Simon Crunden
Founder,
NuTrip
Takeaway – Learnings
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Enhance your practical understanding of cyber risk in travel management!
Download Presentation:
12:15 pm - 12:45 pm
(30 mins)

SEMINAR 7: Putting the ‘G’ into ‘ESG’:
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G versus E versus S?
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G means different things in different places: local or global approach?
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Why G may be the greater risk
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G: impact on reputations/brands/consumer loyalty
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G for consumers, for customers, for suppliers and for procurement policies
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Selecting suppliers: tips, trends and troubleshooting
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Greenwashing, bluewashing and greenhushing : recent developments and relationship to G
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Board and director investigations, prosecutions and class actions/litigation
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Scenario

Alan Polivnick
Partner,
Watson Farley Williams
Download Presentation:
12:15 pm 12:45 pm
(30 mins)

SEMINAR 8: Where is Business Travel headed to next?
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James Hogben
Senior Program Manager, Global Strategy & Programs APAC
SAP Concur
A curated view of the recently published Wakefield Global Business travel survey.
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Takeaway – Learnings
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Learn what is top of mind for business travellers as they consider what travel means to them
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Understand peoples comfort levels with AI and where this fits within the “perfect” business trip
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What do Travel Managers think of the environment in which they work and what is top of mind
Download Presentation:
12:15 pm 12:45 pm
(30 mins)
SEMINAR 9: The Fundamentals of Travel Distribution
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Modern Airline Retailing, why?
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Airline Retailing State of Play
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Industry success stories
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Corporate travel challenges​​​​​
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Takeaway – Learnings
- Your glossary of key terms used in the industry
- Future of air ticket purchasing for buyers and industry

Timmo Rol
TR Advisory
Download Presentation:
13:45 pm - 14:25 pm
(40 mins)
Strategies and Guidelines for developing a sustainable travel program
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Tips for understanding your carbon footprint - now and future.
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Suggestions for planning and designing a sustainable travel program
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Practical ways to implement your sustainable travel program and policy
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Guidelines for sourcing and selecting sustainable suppliers
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Inspiration to move forward with a measurable program
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Sandeep Shastri
Anna Marshall
Paul Rogers
Peter Harbison
Brett Giddings
Senior Director
Southeast Asia,
Sabre
Sustainability Manager
Orbit World Travel AU/NZ
Asia-Pacific Program and Engagement Leader,
EY
Chairman,
Greener Airlines
Head of Digital Solutions
TEM
Takeaway – Learnings
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Implementing a practical program that meets both the demands of the organisation, the travellers and its overall commitments to delivering sustainable results for the business
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Understanding what SAF and its value in travel program or its supplier is.
12:45 pm - 13:45 pm
(1 hour)
Lunch
Foyer/Expo
Mix, mingle and visit our Industry Solutions Showcase
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14:30 pm - 15:10 pm
(40 mins)
SEMINAR 10: RISK: Rising geopolitical risks: Rising geopolitical and health risks
Grand Ballroom 1

We’ll discuss the increasing risks to travel, and how the global operational environment presents more friction, uncertainty, chaos, and danger:
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Geopolitical factors such as the rise of non-state actors, changing alliances, and political extremism
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Increased competition for resources and a confusing information ecosystem that amplify risks
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Managing interconnected risks and detecting important signals in a complex landscape
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The current health landscape and what you should be mindful of in the future.
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James Robertson
Dr. Jane Muir
Ian Allsop
Security Director for Australasia
International SOS
Senior Medical Director
International SOS
Partnerships Director
International SOS
Download Presentation:
14:30 pm - 15:10 pm
(40 mins)
SEMINAR 11: CONTENT - Airline Retailing Uncovered
Hyde Park Room

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Reasons behind Modern Airline Retailing and Offer and Order Management
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TMC challenges
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Future of Retailing
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Corporate Travel opportunities
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Takeaway – Learning
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Lessons learnt globally, but what’s happening locally in Australia?
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How to navigate the travel industry's disruptive changes

Timmo Rol
TR Consulting
Download Presentation:
14:30 pm - 15:10 pm
(40 mins)

SEMINAR 12: PAY & EXPENSE - The Key Principles of Payments and Expense Management
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![ALeibowitz colour[2] (1).jpg](https://static.wixstatic.com/media/c55c6c_84a927804507416090abfce2b94952e0~mv2.jpg/v1/crop/x_1288,y_0,w_5152,h_5152/fill/w_99,h_99,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/ALeibowitz%20colour%5B2%5D%20(1).jpg)


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Embedding the right card payment program in your travel program
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What is a valuable payment solution and its impact on managing costs, travel policy and assisting travellers?
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What data capacities do payment solutions have and how can a travel program harness the benefits
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At the conclusion of the trip, what remains is matching bookings to actuals.
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Allan Leibowitz
Jon Webster
Sharon Nouh
business travel BUZZZ
Head of Advisory
Festive Road
CEO
ProSpend
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Takeaway – Learnings
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The ability to check the performance of your program against what is best in market and / or having gained the knowledge to improve the current performance of your travel program by harnessing the power of payment product.
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What are the new efficiencies and opportunities in managing expenses going forward
14:30 pm - 15:10 pm
(40 mins)

SEMINAR 13: FIFO - Serving the Resources & Construction Industry
Grand Ballroom 2
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Where is the mining & resources sector today as a buying community?
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Rex and the future of airline competition in Australia.
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Future evolution of air services to resources hot spots
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What impact will eVTOLs have - and when?​




Joanne Taylor
Kathy Larkan
David Orszaczky
Procurement Expert
Global Head of Mining
& Resources
ATPI Ltd
Founder & Director,
Gain Stage Advisory
Executive General Manager People Facilities & Logistics,
Mineral Resources Limited
15:15 pm - 16:00 pm
(45 mins)


SEMINAR 14: Making the most of the new era of business travel
Ballroom 1
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Business travel is back, and it’s more cost-effective for businesses, and flexible and user-friendly for travellers, than ever before
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Partnerships and integrations are powering this evolution, and increased collaboration will continue to power corporate travel’s future



Kurt Knackstedt
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Head of Sales - Pacific
Avis Budget Group
Wayne Nagle
Director Procurement
Consulting & Supplier Solutions
HRS
Sarah Forsterling
Country Manager
Uber for Business
​​​​​​​​​​​​​​​​​​​Takeaway – Learnings
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How the industry has evolved to support tighter budgets, and travellers who expect a seamless and flexible experience wherever they need to go, and however they are travelling
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How taking advantage of your travel providers’ partnerships, whether that enables automatic expensing or air mile rewards, can boost traveller satisfaction and overall ROI
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Driving critical solutions: how the industry is rapidly innovating to provide customers with high-quality actionable, transparent data, and options that empower a more sustainable corporate travel sector
15:15 pm - 16:00 pm
(45 mins)
SEMINAR 14: DATA: Less is more?
Grand Ballroom 2

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Understanding the value of data within the travel program
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Procurement teams tend to focus on savings, however, the needs of organisations are a lot broader and it would be good to address how they might go about meeting these needs.
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What do organisations need to think about to help them consolidate their data?
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Takeaway – Learnings
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Overcoming the frustrations of having access to a lot of data, but most of it being useless
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How to consolidate data to get information to various stakeholders, including procurement, human resources, finance, sustainability and risk.

Simon Crunden
Founder,
NuTrip
Download Presentation:
15:15 pm - 16:00 pm
(45 mins)
SEMINAR 15: Policy, Risk & Pre-trip Approvals
Hyde Park Room

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At a grassroots level, how can you implement strategies for managing pre-trip approvals for your policies, without the need for major investments in technology, time and people resources.
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What are the optimal products already available?
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Risk round-up: putting it in perspective​​​​​​​​
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Takeaway – Learnings
- The ability to understand what tools and which suppliers are best placed to assist in moving forward with changes in the market
![ALeibowitz colour[2] (1).jpg](https://static.wixstatic.com/media/c55c6c_84a927804507416090abfce2b94952e0~mv2.jpg/v1/crop/x_1288,y_0,w_5152,h_5152/fill/w_99,h_99,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/ALeibowitz%20colour%5B2%5D%20(1).jpg)
Allan Leibowitz
Business Travel Buzzz

Susan Enners
APAC Sales Director
Magnatech

Steven Morrow
Senior Partner Account Manager
Amadeus

Karen McGilvray
General Manager NSW & ACT
Corporate Travel Management
Download Presentation:
15:30 pm - 16:00 pm
(30 mins)
Coffee Break
Foyer/Expo
Mix, mingle and visit our Industry Solutions Showcase
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15:15 pm - 16:00 pm
(45 mins)
SEMINAR 16: PAY - Innovative payment and tech solutions
Philip Room

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Putting it all together: Wallets, VPNs, Cyber, and Personal IDs, Blockchain, loyalty and Crypto
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Latest updates from the Fintech world
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Kevin Butler
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Chief Product Officer
Zenith Payments

Paul Apolony
Head of Commercial
Digizoo

Grant Johnstone
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Internationally experienced executive leader

Danielle Russom
Vice President of SME Asia Pacific, American Express Global Business Travel
16:00pm - 16:30pm
(30 mins)
Coffee Break
Foyer/Expo
Mix, mingle and visit our Industry Solutions Showcase
16:30pm - 16:35
(10 mins)

Welcome Back & Prize Draws
Main Stage
Co-Hosts - Welcome back & Prizes on screen
16:35 pm - 16:55 pm
(30 mins)

Keynote: Virgin Australia Fireside Conversation
Main Stage
Virgin Australia's CEO Jayne Hrdlicka in conversation with Peter Harbison.

Jayne Hrdlicka

Peter Harbison
CEO
Virgin Australia
Chairman,
Greener Airlines
16:55pm - 17:20 pm
(25 mins)

Keynote: An International Wrap of Travel Program Change
Main Stage
A timely viewpoint hot-on-the-heels of the US elections and American Airlines’ NDC strategy in the marketplace.
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Andy Menkes
Founder & CEO
Partnership Travel Consulting,
Takeaway – Learnings
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What's around the corner in travel program management in Europe and North America - and how it WILL affect your program here in Australia.
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Understanding the fragmentation of content. How can the airlines create parity amongst suppliers - and how can TMCs explain the difference?
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Download Presentation:
17:25pm - 17:30 pm
5 Mins
Major Prize Draw
Main Stage
Major prize draw and the announcement of ACTS 2025 date and venue
17:30 pm - 19:30 pm
2 Hours)
Networking Reception
Foyer/Expo
Catch up and network at our gala closing Cocktail Reception.​​​