Content is prepared and organised under the Ski Run Concept:

Easiest terrain most suitable for beginners (-3 years experience)

More difficult or intermediate terrain (3-9 years experience)

Most difficult or advanced terrain for experts (10+ years' experience)

Agenda

Tuesday 12 Nov

17:00 pm - 18:00 pm

(1 hour)

Pre-Conference Welcome Reception

(Venue TBC)

All attendees of the Australia Corporate Travel Summit are invited to attend a pre-conference gathering to network and enjoy drinks and canapes together, as anticipation builds for the Summit.

Wednesday 13 Nov

8:00 am - 8:45 am

(45 mins)

Registration opens + Buyer Breakfast Round Tables

(Hyde Park Room and Phillip Room)

An opportunity for closed-door networking and discussion of key topics at Buyer-only forums (multiple table topics - choose two and share best practice).

8:45 am - 9:00 am

(15 mins)

Welcome from the Hosts

Main Stage

Acknowledgement of Country

Welcome, Introduction and Housekeeping

Event hosts:

Joanne Taylor

Oliver Tams

Procurement Expert

Executive Director of ATMC

8:55 am - 9:30 am

(35 mins)

Keynote Q&A: Qantas Outlook

Main Stage

Probing the strategic mix Qantas is navigating domestically and abroad.

Cam Wallace

Peter Harbison

Chief Executive Officer,

Qantas International and Freight

Chairman,

Greener Airlines

Takeaway – Learnings

How the national carrier is adapting its strategy on network, pricing, content and the environment

Olivia Walker

Editor in Chief

Dan Mitchell

Assistant Manager

Noah Patterson

Programming Editor

Tess Anderson

Art Director

9:30 am - 10:05 am

(35 mins)

The global and local corporate travel outlook: GBTA, BTA and ATMC

Main Stage

International: State of the Industry - Latest GBTA Business Travel Intelligence
Content Fragmentation: BTA white paper
Local: Understanding the true value of the TMC as a one-stop shop in the centre of a travel program vs the ‘best-in-breed’ approach

Host & Overview: Festive Road, Head of Performance, Mike Orchard

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Mike Orchard

Catherine Logan

Tass Messinis

Clive Wratten

Head of Performance,

Festive Road

Regional SVP - EMEA and APAC, Global Business Travel Association

Chairperson,

Association of Travel Management Companies

CEO,

Business Travel

Association

Takeaway – Learnings

Vital global and national insights on the health of the managed travel industry as a whole
What is the new TMC value proposition?
Answers to whether the industry is getting back to ‘normality’ of pricing and staff resourcing following big increases in travel costs over the past few years
How to drive visibility of the value of travel to organisations so that it is seen as a strategic asset and not just a cost to be managed down?
ROI of trips - how policy can drive up ROI?

10:30 am - 11:15 am

(45 mins)

Extended Coffee Break: Networking & Business Travel SHOWcase

Foyer/Expo

Meet, mingle and visit our Industry Solutions Showcase.

Takeaway – Learnings

Meet existing and potential new suppliers for your travel program

10:05 am - 10:30 am

(35 mins)

Keynote: Technology that’s changing the game

Main Stage

What is new today and available? Real, practical impacts on workflows today
AI today and being delivered and what is coming tomorrow
What is the value today in the travel program versus what exciting new initiatives are coming down the line.
What are the best new solutions I should be thinking about my travel program of tomorrow
Where does Blockchain, NDC and AI sit in-program today versus tomorrow?
What other disruptive technologies are touching down?

Pratik Modi

Takeaway – Learnings

What to plan and be confident in recommending to my travel program as a direct benefit for tomorrow.

VP, Engineering

Amex GBT

11:15 am - 11:45 am

(30 mins)

SEMINAR 1: Actionable Data & Intel for your travel program

Main Stage

A fast-moving series of updates on rates and trends in Air, Hotel and land transportation.
What are the business travel hot spots for 2025?

Felicity Burke

General Manager,

FCM Consulting

Takeaway – Learnings

Wrap of 2024 movements and 2025 predictions on prices/rates, to benchmark against the performance of your program
What are the hot growth markets for Australian exporters (where is Austrade focused?), that will drive volumes and rates

11:15 am - 11:45 am

(30 mins)

SEMINAR 2: SUPPLIERS ONLY - Working with travel managers and procurement

Venue TBC

Sharing insights and advice to TMC and other travel related sellers. How to prepare for a tender, how to engage with the buyer and deliver a meaningful response + presentation if short-listed.

Richard Savva

Founder

Changing Times

Takeaway – Learnings

Position the suppliers to understand the mind of the buyer and propose services that are fit-for-purpose in today’s world

11:00 am - 11:30 am

(30 mins)

SEMINAR 3: BUYERS ONLY - Procurement Fundamentals for today’s market

Venue TBC

TMC Sourcing – 5 quick steps for sourcing the best-matched partnership.

Andrew Menkes

Founder & CEO

Partnership Travel Consulting

Virginia Fitzpatrick

Director

Partnership Travel Consulting

Jennifer Barclay

Procurement Champion

ACTS

Takeaway – Learnings

Preparing for the new changes to the travel program through key partnerships and value of the TMC in that relationship.
What moves to customer actions and what remains as a key supply TMC Service.

11:45 am - 12:15 pm

(30 mins)

SEMINAR 4: Expert Keynote: Aviation Outlook

The Aviation White Paper, Sydney Slots and Airline strategy unpacked.

Peter Harbison

Chairman,

Greener Airlines

11:45 am - 12:15 pm

(30 mins)

SEMINAR 5: Crisis management & Disaster resilience

Travel risk experts take us through a medical evacuation and security scenario, to demonstrate:

How to mitigate harm
How to have plans in place to de-escalate risk
Ensuring traveller well-being before you travel
Rectification actions – emergency response procedures and traveller management risk procedures

Director

World Association of Disaster and Emergency Medicine (WADEM)

Rodger Cook

General Manager – Global Security Services

World Travel Protection

Dr Derrick Tin

Takeaway – Learnings

Showcases the impact of proactive vs reactive crisis management
Shares actionable frameworks to implement a comprehensive travel risk management program
Provides business case for audience members to takeaway and present to their c-suite on the importance of investing in disaster resilience

11:45 am - 12:15 pm

(30 mins)

SEMINAR 6: 101 on Cyber Risk / Security

An introductory session focusing on Cyber Risk / Security and how it relates to managing travel within organisations.

Case Study on hacking event this year
Why is cyber risk / security should be a major focus for procurement teams
How do cyber security issues occur
What can be done to minimise risk - Operationally and contractually
How procurement teams should approach cyber risk - Provide an understanding of the steps procurement teams can take to ensure vendors are acting properly on their behalf

Simon Crunden

Founder,

NuTrip

12:00 pm - 12:30 pm

(30 mins)

SEMINAR 7: Putting the ‘G’ into ‘ESG’:

G versus E versus S?
G means different things in different places: local or global approach?
Why G may be the greater risk
G: impact on reputations/brands/consumer loyalty
G for consumers, for customers, for suppliers and for procurement policies
Selecting suppliers: tips, trends and troubleshooting
Greenwashing, bluewashing and greenhushing : recent developments and relationship to G
Board and director investigations, prosecutions and class actions/litigation
Scenario

Alan Polivnick

Partner,

Watson Farley Williams

12:15 pm 12:45 pm

(30 mins)

SEMINAR 9: The Fundamentals of Travel Distribution

NDC, why?
Airline Retailing State of Play
Industry success stories
Corporate travel challenges

Takeaway – Learnings

- Your glossary of key terms used in the industry

- Future of air ticket purchasing for buyers and industry

Timmo Rol

Founder,

TR Consulting

12:45 pm - 13:30 pm

(45 mins)

Strategies and Guidelines for developing a sustainable travel program

Tips for understanding your carbon footprint - now and future.

Suggestions for planning and designing a sustainable travel program
Practical ways to implement your sustainable travel program and policy
Guidelines for sourcing and selecting sustainable suppliers
Inspiration to move forward with a measurable program

Sandeep Shastri

Anna Marshall

Paul Rogers

Senior Director

Southeast Asia,

Sabre

Sustainability Advisor,

House of Travel and Orbit World Travel

Asia-Pacific Program and Engagement Leader,

Takeaway – Learnings

Implementing a practical program that meets both the demands of the organisation, the travellers and its overall commitments to delivering sustainable results for the business
Understanding what SAF and its value in travel program or its supplier is.

13:30 pm - 14:30 pm

(1 hour)

Lunch

Foyer/Expo

Mix, mingle and visit our Industry Solutions Showcase

14:30 pm - 15:15 pm

(45 mins)

SEMINAR 10: RISK: A fragmenting world: Rising geopolitical and health risks

Grand Ballroom 1

We’ll discuss the increasing risks to travel, and how the global operational environment presents more friction, uncertainty, chaos, and danger:

Geopolitical factors such as the rise of non-state actors, changing alliances, and political extremism
Increased competition for resources and a confusing information ecosystem that amplify risks
Managing interconnected risks and detecting important signals in a complex landscape
The current health landscape and what you should be mindful of in the future.

James Robertson

Dr. Jane Muir

Ian Allsop

Security Director for Australasia

International SOS

Senior Medical Director

International SOS

Partnerships Director

International SOS

14:30 pm - 15:15 pm

(45 mins)

SEMINAR 11: FIFO - Serving the Resources & Construction Industry

Grand Ballroom 2

Where is the mining & resources sector today as a buying community?
Rex and the future of airline competition in Australia.
Future evolution of air services to resources hot spots
What impact will eVTOLs have - and when?

Joanne Taylor

Kathy Larkan

Procurement Expert

Global Head of Mining & Resources

ATPI Ltd

14:30 pm - 15:15 pm

(45 mins)

SEMINAR 12: CONTENT - Airline Retailing Uncovered

Hyde Park Room

Reasons behind NDC, Airline Retailing and Offer and Order Management
TMC challenges
Future of Retailing
Corporate Travel opportunities

Takeaway – Learning

Lessons learnt globally, but what’s happening locally in Australia?

Timmo Rol

Founder,

TR Consulting

14:30 pm - 15:15 pm

(45 mins)

SEMINAR 13: PAY & EXPENSE - The Key Principles of Payments and Expense Management

Embedding the right card payment program in your travel program
What is a valuable payment solution and its impact on managing costs, travel policy and assisting travellers?
What data capacities do payment solutions have and how can a travel program harness the benefits
At the conclusion of the trip, what remains is matching bookings to actuals.

Allan Leibowitz

Jon Webster

Sharon Nouh

Business Travel Buzzz

Head of Advisory

Festive Road

CEO

ProSpend

Takeaway – Learnings

The ability to check the performance of your program against what is best in market and / or having gained the knowledge to improve the current performance of your travel program by harnessing the power of payment product.
What are the new efficiencies and opportunities in managing expenses going forward

15:15 pm - 16:00 pm

(45 mins)

SEMINAR 14: CAR & STAY - Car and Hotel Rate Sourcing: Where have rates moved to and what are the drivers for 2025?

Grand Ballroom 1

Ground Transport and Hotel Rate Sourcing: Where have rates moved to and what are the drivers for 2025?
It’s not just about dollars and cents, but about ESG too.

Kurt Knackstedt

Head of Sales - Pacific

Avis Budget Group

Wayne Nagle

Director Hotel Solutions

HRS

Takeaway – Learnings

So what are the best ways for sourcing rates, fixing, annual contracts or going daily best rate
This workshop goes some way to help travel buyers deliver a strategy identifying the current challenges in the contract versus the new market opportunities.
Tips for solving the emissions data gaps in the accommodation and ground transport sectors.

15:15 pm - 16:00 pm

(45 mins)

SEMINAR 14: DATA: Less is more?

Grand Ballroom 2

Understanding the value of data within the travel program
Procurement teams tend to focus on savings, however, the needs of organisations are a lot broader and it would be good to address how they might go about meeting these needs.
What do organisations need to think about to help them consolidate their data?

Takeaway – Learnings

Overcoming the frustrations of having access to a lot of data, but most of it being useless
How to consolidate data to get information to various stakeholders, including procurement, human resources, finance, sustainability and risk.

Simon Crunden

Founder,

NuTrip

15:15 pm - 16:00 pm

(45 mins)

SEMINAR 15: Policy, Risk & Pre-trip Approvals

Hyde Park Room

At a grassroots level, how can you implement strategies for managing pre-trip approvals for your policies, without the need for major investments in technology, time and people resources.
What are the optimal products already available?
Risk round-up: putting it in perspective

Takeaway – Learnings

- The ability to understand what tools and which suppliers are best placed to assist in moving forward with changes in the market

Allan Leibowitz

Business Travel Buzzz

Susan Enners

APAC Sales Director

Magnatech

15:30 pm - 16:00 pm

(30 mins)

Coffee Break

Foyer/Expo

Mix, mingle and visit our Industry Solutions Showcase

15:15 pm - 16:00 pm

(45 mins)

SEMINAR 16: PAY - Innovative payment and tech solutions

Philip Room

Putting it all together: Wallets, VPNs, Cyber, and Personal IDs, Blockchain, loyalty and Crypto
Latest updates from the Fintech world

Grant Johnstone

Internationally experienced executive leader

16:00pm - 16:30pm

(30 mins)

Coffee Break

Foyer/Expo

Mix, mingle and visit our Industry Solutions Showcase

16:30pm - 16:35

(10 mins)

Welcome Back & Prize Draws

Main Stage

Co-Hosts - Welcome back & Prizes on screen

16:35pm - 16:55 pm

(30 mins)

Virgin Australia Keynote

Main Stage

Virgin Australia's strategic outlook.

Virgin Australia, Speaker, TBC

Takeaway – Learnings

How will the proposed Qatar Airways 25% shareholding change the game domestically and internationally?
Inside the upcoming IPO. How does Virgin view their business between VA (RPT) and VARA (charter) moving forward?
What Virgin Australia can offer as a key supplier to your corporate travel program in terms of product, network and value?

16:55 pm - 17:30 pm

(35 mins)

Keynote: An International Wrap of Travel Program Change

Main Stage

A timely viewpoint hot-on-the-heels of the US elections and American Airlines’ NDC strategy in the marketplace.

Partnership Travel Consulting, Founder & CEO, Andy Menkes

Takeaway – Learnings

What's around the corner in travel program management in Europe and North America - and how it WILL affect your program here in Australia.
Understanding the fragmentation of content. How can the airlines create parity amongst suppliers - and how can TMCs explain the difference?

Andrew Menkes

Founder & CEO

Partnership Travel Consulting

17:30 pm - 19:30 pm

2 Hours)

Networking Reception

Foyer/Expo

Catch up and network at our gala closing Cocktail Reception.